royal-free-hospital

The Royal Free Hospital

Pond Street, London, England, NW3 2QG
 
104 reviews

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Written by a patient
28th September 2018


The ground floor gents toilet at the medical school entrance is not good. The floor below the urinals was wet (either water or urine). The facilities are poor. The lift to the NAC is inadequate, resulting in long and confusing delays.

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Written by a carer
9th July 2018


As a next of keen. In my recent experience with the hospital I found staff very professional and helpful. Particularly the orthopedic admin Ms Lisa was very polite , understanding and efficient . Nayer

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Written by a patient
11th April 2018


The hospital is working flat out to cope with the demand yet still manages to retain the kindness thoughtfulness and politeness making things so much easier for the patients

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Written by a patient
9th April 2018


I was diagnosed with breast cancer in April 2015, had a mastectomy under the care of Prof Keshtgar, then chemotherapy and radiotherapy under the care of Dr J King and have in the last year had reconstructive surgery under the care of Dr Daniel Marsh. I am very grateful for the high standard of care I have received from all departments and would like to say a special thank you to 2 North the day unit in which I had my chemotherapy, contrary to my expectations it is not a depressing place to be, the staff are professional.very kind and create an upbeat atmosphere. Dr Daniel Marsh and his team have also been very supportive and allowed me to make my decisions about whether to go ahead with the reconstructive surgery based on the thorough information they made available, I am very glad that I went ahead with it. Thanks to to the breast clinic, Prof Keshtgar was a lovely man in whom I had total confidence and will be sorely missed.

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Written by a patient
24th March 2018


I had a horrible experience in a&E the nurses are extremely rude your waiting hours are disgraceful I understand that you are very busy but I was booked into a&e at 11.15am and didn't get a bed till the next night at 3.20am that is disgusting in had 2 seizures and was treated with no respect I would not even bring my children here i think it's disgusting the way you run the hospital

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Written by a patient
31st January 2018


supper good

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Written by a patient
18th January 2018


The treatment I received from everyone concerned before my operation was faultless. The information I received after my operation about my recovery time and discharge/leaving the hospital was a bit patchy with nurses changing shifts/having their breaks so there were a couple of crossed wires. I had to search people out to ask if I could leave which was a bit frustrating as I was also trying to link up with my wife who was collecting me and having a nightmare finding somewhere to park.

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Written by a patient
25th October 2017


I feel that the out patient clinics are so overbooked that many people have to wait a long time to be seen and then have to wait up to an hour to collect prescriptions. This is not only upsetting for patients who are feeling unwell but also for carers who are concerned about parking fees.

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Written by a patient
20th September 2017


Hospital stay was ok as a private patient

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Written by a patient
19th July 2017


It was a bit disorientating as it was so busy. Not enough lifts for so many people. Consultants I met were extremely up themselves. I met three, and they seem to think they are God. Nurses, I met one, who was both sullen and Miserable. Private doesn't seem any better than NHS there. I think if the consultants stop looking for case studies and ignoring patients that do not match their requirements for research material, I think there would be an equality of treatment for all.

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